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Frequently asked Questions
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Question
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Answer
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Common Errors
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Code 200
Code
200
Field
General Error
Error
Oops, something went wrong, please try again later.
Description
Code 201
Code
201
Field
Not Found
Error
We were unable to find this specific correspondence.
Description
Code 203
Code
203
Field
Process Failed
Error
Failed to create correspondence, please try again later.
Description
Code 205
Code
205
Field
Not Found
Error
We were unable to import the messages.
Description
Code 206
Code
206
Field
Process Error
Error
The user is already in the current correspondence.
Description
Code 207
Code
207
Field
Process Error
Error
We were unable to add the participant, please try again later.
Description
Code 208
Code
208
Field
Invalid Input
Error
File exceeds size limit
Description
Code 209
Code
209
Field
Invalid Input
Error
Only image can be selected
Description
Code 210
Code
210
Field
Process Failed
Error
Could not send the message, Please try again later.
Description
Code 211
Code
211
Field
Process Failed
Error
The message could not be deleted.
Description
Code 212
Code
212
Field
Process Failed
Error
The subject of correspondence could not be changed.
Description
Code 213
Code
213
Field
Server Refusal
Error
The report is already being handled by another user.
Description
Code 001
Code
001
Field
Connection Error
Error
Connection error, there seems to be a temporary problem connecting to the server. Please try again later.
Description
Code 002
Code
002
Field
User Session Timed Out
Error
Session timeout, please login again.
Description
Code 003
Code
003
Field
Website is On Maintenance
Error
The site is currently undergoing maintenance testing and is expected to be active again soon.
Description
Code 000
Code
000
Field
Something Went Wrong
Error
Oops something went wrong, please try again.
Description
Code 004
Code
004
Field
Access Denied
Error
You do not have the appropriate permission to perform this operation.
Description
Code 005
Code
005
Field
Page Not Found
Error
The page you requested does not appear to be found.
Description
Code 006
Code
006
Field
Invalid Input
Error
The input is invalid, it must be corrected to continue.
Description
Code 007
Code
007
Field
Access Denied
Error
You do not have permission to perform this operation or the operation has failed.
Description
Code 008
Code
008
Field
Session Expired
Error
Apparently no action was taken for a long time and therefore the connection has expired so we had to disconnect you.
Description
Code 009
Code
009
Field
Invalid Input
Error
The username or password you entered is incorrect.
Description
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